Privacy Policy
Raqsam’s top priority is your privacy protection when dealing with us. To safeguard your trust, we have a policy that recognizes the importance of protecting your personal information; explaining what personal information constitutes, how we use the information, who has access to your data, and what are your rights regarding your personal information.; This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and Raqsam is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details. Your access and use of raqsamstores constitute your acceptance of our Privacy Policy and Terms of Use.
USE OF INFORMATION
Raqsam collects personal information in several ways when you place an order or make an account with raqsamstores. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address (es) for the purpose of order process. Saved card details will never be shared with third parties and will only be used to process your order, using our Payment Service provider's systems. We may also obtain information as a result of authentication or identity checks which may contain your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link. We also use non-personal data such as third-party cookies to collect statistics to enhance and simplify your visit. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.
INFORMATION COLLECTION
Raqsam may use your personal data for the following purposes:
We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data. Lastly, we do not sell your details to third party marketing companies.
MARKETING UPDATES
We email our users who subscribe to our services on a regular basis. For example, we may use your email address to confirm your request, to send you notice of payments, information about changes to our products and services, and notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional. However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the websites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting our customer care center at info@raqsamstores.com or +92311-0782793. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the ‘unsubscribe’ link within the text of the email. By using the websites and providing your mobile phone number, you hereby consent to receive autodialed and/or pre-recorded telemarketing calls and text messages from or on behalf of us at the mobile number that you provide at sign-up. You understand that consent to receiving messages on your mobile device is not a condition of purchase and understand that message and data rates may apply. Additionally, should you choose to stop receiving such messages, you can contact us directly at info@raqsamstores.com .
YOUR RIGHTS
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. If you require further information about our Privacy Policy, please go to the help section of the website where FAQs are answered. If you require more information please send an email to info@raqsamstores.com If you wish to talk to a Raqsam customer care representative please call: +92311-0782793 .
FACEBOOK APPLICATION PRIVACY STATEMENT
Application Privacy Statement
This privacy statement (“Privacy Statement”) applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application (“Application”). The Application is provided by raqsam stores. By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.
CONDITIONS OF USE.
If you decide to use or otherwise access the Application, your use/access and any possible dispute over privacy is subject to this Privacy Statement and our Terms of Use, including limitations on damages, arbitration of disputes, and application of California state law.
THIRD PARTY APPLICATIONS/WEBSITES.
The Application may permit you to link to other applications or websites. Such third party applications/websites are not under Raqsam Store’s control, and such links do not constitute an endorsement by Raqsam Stores of those other applications/websites or the services offered through them. The privacy and security practices of such third party application/websites linked to the Application are not covered by this Privacy Statement, and Raqsam Stores is not responsible for the privacy or security practices or the content of such websites.
WHAT PERSONAL INFORMATION CAN I ACCESS?
Raqsam Stores allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list may change in the event the Application changes.
CAN CHILDREN USE THE APPLICATION?
Our site and the services available through Raqsam Stores are not intended for children under the age of 13. Raqsam Stores does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information. We encourage you to participate in your child’s web experience.
CHANGES TO THIS PRIVACY STATEMENT.
Raqsam Stores may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our Site or sending you an email. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Application after such changes have been first posted.
QUESTIONS OR CONCERNS.
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at info@raqsamstores.com. We will make every effort to resolve your concerns.